Actif Pets is committed to ensuring that your privacy is protected. Outlined below is information on how Actif Pets respects your privacy, uses the information you provide and keeps it secure.
Should Actif Pets ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Actif Pets may change this policy in line with relevant legislation from time to time by updating this page. Please check this page from time to time to ensure that you are happy with any changes.
What We Do With Your Information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Actif Pets is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
What We Collect
We may collect the following information:
Contact information such as your name, postal address, email address and phone number
Demographic information such as postcode, preferences and interests. Personal data is collected for specific (and lawful) purposes. Appropriate security measures have been put in place to protect your data.
Other information relevant to customer surveys and/or offers.
What We Do With The Information We Gather
We require this information to understand your needs and provide you with better products and services, and in particular for the following reasons:
To process and ship goods that you have ordered
To improve our products and services
For internal record keeping
·We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We may also use your information to contact you for market research purposes and we may contact you by email, phone or mail.
We may use the information to customise the website according to your interests.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you
do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Further information and guidance on how to control cookies in your browser can be found on the Information Commissioner’s
Links To Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. If you wish to unsubscribe from any emails or for us to delete any information we hold for you, please contact us by email – email@example.com
Actif Pets will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Questions And Contact Information
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please ssend an email to firstname.lastname@example.org or write to us at VADE Enterprises Ltd, 56 Little Victory Mount, St Mary’s Island, Chatham ME4 3TB.
If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email@example.com as soon as possible. We will promptly correct any information found to be incorrect.
This policy is effective from 1 April 2018. Last updated on 1 April 2018.